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Crowne Plaza Hotel Rochester
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Address
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70 State St, Rochester, Rochester |
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Phone
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(800) 948-0424 |
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Fax
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Postcode
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Listing review
I had heard from a co-worker that this hotel was worth the price that our company gets for it so I decided to finally stay even though I wasn't fond of the downtwon location. I will never stay again! It sounds horrible to say but the only word I can think of to sum up this property is trashy! From the employees who are rude and unprofessional to the room itself. No one was kind my entire stay or offered me any assistance unless I asked sometimes multiple times. The room was very dingy and worn, there were homeless people being asked to leave the lobby late one night because the downtown location is absolutly dreadful and you can't walk anywhere that is safe. Overall even for the cheap price we do get I would never stay at this hotel again. I would rather pay higher for a better location and cleaner facility.
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